Shipping policy
Worklad Shipping Policy
We understand that timely and reliable shipping is crucial to our customers. This policy provides everything you need to know about how we handle your orders.
Shipping Rates & Delivery Estimates
Australia
- Standard Shipping — $7.95 flat rate | 2–8 business days
- Express Shipping — $14.95 flat rate | 2–4 business days
- Free standard shipping on orders over $110 (applied automatically at checkout)
New Zealand
- Standard Shipping — $13.95 flat rate | 6–10 business days
- Free standard shipping on orders over $110 (applied automatically at checkout)
Shipment Processing Time
- All orders are processed within 1 business day
- Processing may be delayed during public holidays and peak periods
Tracking Your Order
- Once your order is shipped, you'll receive a tracking number via email
Damaged or Lost Shipments
- Report any damaged or lost shipments to support@theworklad.com and we'll resolve it quickly
Returns
- Refer to our Returns Policy for full details on how to return your order
Contact Us For any questions about your order or this policy, contact us at support@theworklad.com